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  • FREE SHIPPING ON ALL ORDERS OVER 250 MAD
  • FREE SHIPPING ON ALL ORDERS OVER 250 MAD
  • FREE SHIPPING ON ALL ORDERS OVER 250 MAD
  • FREE SHIPPING ON ALL ORDERS OVER 250 MAD
  • FREE SHIPPING ON ALL ORDERS OVER 250 MAD
  • FREE SHIPPING ON ALL ORDERS OVER 250 MAD

Terms of Use

Welcome to PUNTOVIEJO.


These Terms of Use govern your access to and use of the PUNTOVIEJO website and your purchase of products through our online store.


By accessing our website or placing an order, you acknowledge that you have read and agreed to these Terms of Use.


1. About PUNTOVIEJO


PUNTOVIEJO is an independent retail business operated in Morocco under the auto-entrepreneur status.


PUNTOVIEJO offers a curated selection of fragrances, personal-care products, accessories, lifestyle products, and other selected goods.


2. Products & Product Information

We make every effort to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate and up to date.


However, slight variations in product packaging, color, or appearance may occur.


Product availability is subject to stock.


3. Prices


All prices displayed on the website are stated in Moroccan Dirhams (MAD), unless otherwise indicated.


PUNTOVIEJO reserves the right to update prices, product availability, and promotional offers at any time.


Any applicable delivery charges will be communicated during the ordering process.


4. Orders


When you place an order, you agree to provide accurate and complete information, including your name, telephone number, delivery address, and any other information required to process your order.


An order is subject to acceptance and product availability.


We reserve the right to contact you to confirm order details before processing or dispatching an order.

5. Payment


PUNTOVIEJO currently accepts:

  • Cash on Delivery (COD)
  • Credit and Debit Cards
  • PayPal


Payment information submitted through online payment services is processed through the relevant payment provider.


6. Delivery


Delivery times and applicable delivery charges are communicated during the ordering process and may vary depending on the delivery location.


PUNTOVIEJO is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, incorrect delivery information, or the customer's unavailability.


7. Returns & Exchanges


Returns and exchanges are subject to our Returns & Exchanges Policy.


Our standard commercial policy allows eligible requests to be made within 3 days of receiving an order.


Products must be unopened, unused, and in their original condition and packaging.


For hygiene and product-safety reasons, opened or used personal-care products may not be eligible for return or exchange, subject to applicable law.


8. Authenticity


PUNTOVIEJO is committed to offering authentic products.


Products purchased through PUNTOVIEJO are accompanied by an invoice as proof of purchase.


9. Intellectual Property


All content appearing on the PUNTOVIEJO website, including logos, trademarks, photographs, graphics, text, designs, and other materials, is protected by applicable intellectual-property laws.


No content may be reproduced, distributed, modified, or used for commercial purposes without prior written permission.


10. Website Use


You agree to use the PUNTOVIEJO website only for lawful purposes.


You must not attempt to interfere with the operation or security of the website, gain unauthorized access to any system, or use the website in a manner that could harm PUNTOVIEJO or other users.


11. Limitation of Liability


PUNTOVIEJO takes reasonable care to provide accurate information and reliable services.


However, we cannot guarantee that the website will always be available, uninterrupted, or completely free from technical errors.


Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.


12. Changes to These Terms


PUNTOVIEJO may update these Terms of Use from time to time to reflect changes to our services, business practices, or applicable legal requirements.


The updated version will be published on this page with its effective date.


13. Applicable Law


These Terms of Use are governed by the laws applicable in the Kingdom of Morocco, without prejudice to any mandatory consumer rights that may apply.


14. Contact


If you have any questions regarding these Terms of Use, your order, or our services, please contact PUNTOVIEJO through our customer-service channels.


PUNTOVIEJO Quality. Authenticity. Attention to detail.